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About Ops Automators / Our values

Operating experience.
Technical follow-through.

Keep it simple.

Remove the manual work. Build systems your team can operate and maintain.

Fit the business.

Start with how your team works. Shape the solution around your processes and the tools you already use.

Make it count.

Agree on what success looks like before building. Measure the time recovered, errors avoided, or work your team can now take on.

The people behind the work

Small team.
Deep technical experience.

Meet the people behind the workflows, data pipelines, and business systems we build. From the first process map to the final handover, each person has a clear part in getting the work done.

Illustrated portrait of ZachZachCEO and FounderAI architecture & technical deliveryView expertise

Zach

CEO and Founder

Zach combines hands-on engineering with experience running technical delivery. He designs and ships the AI workflows, data pipelines, and business systems behind the work.

  • PMP-certified, with 10+ years leading technical delivery.
  • Builds agentic workflows, RAG retrieval, and MCP integrations.
  • Ships production systems with Python, TypeScript, SQL, and Postgres.
  • Led operations for a 60+ person organization; managed 30+ concurrent implementations.
Illustrated portrait of RossRossAccount ExecutiveDiscovery & solution scopingView expertise

Ross

Account Executive

Ross turns the first conversation into a clear brief: what is costing the team time, which systems are involved, and what a useful result needs to look like.

  • Workflow discovery and requirements gathering.
  • Automation opportunity assessment and business-case development.
  • CRM process mapping across sales and customer handoffs.
  • Technical scope alignment with the delivery team.
Illustrated portrait of LaurenLaurenProject ManagerTechnical delivery & launch readinessView expertise

Lauren

Project Manager

Lauren keeps implementation moving, with clear owners, visible dependencies, and acceptance criteria agreed before launch. Clients can see what is ready and what needs a decision.

  • Implementation planning, milestones, and dependency management.
  • Requirements documentation and acceptance criteria.
  • User acceptance testing and release coordination.
  • Risk tracking, change control, and client communication.
Illustrated portrait of ArnoldArnoldLead ConsultantCRM architecture & business systemsView expertise

Arnold

Lead Consultant

Arnold translates operating processes into CRM architecture, with clear data models and business rules that support the people doing the work.

  • Salesforce and HubSpot process design.
  • CRM data modeling, permissions, and workflow logic.
  • Integration requirements and field-mapping specifications.
  • System testing, documentation, and administrator enablement.
Illustrated portrait of JonathanJonathanLead ConsultantWorkflow automation & integrationsView expertise

Jonathan

Lead Consultant

Jonathan connects the systems behind everyday operations, with explicit logic for missing data, failed requests, and the exceptions that need a person.

  • n8n workflow design and API integrations.
  • Webhooks, authentication, and data transformation.
  • Retry logic, duplicate prevention, and error alerts.
  • Integration testing and maintainable workflow documentation.
Illustrated portrait of MartinMartinLead ConsultantData engineering & operational reportingView expertise

Martin

Lead Consultant

Martin builds the data foundation for reporting and automation, so teams can trace a number back to its source and understand how it changed.

  • SQL and Postgres data modeling.
  • ETL pipelines, data validation, and reconciliation.
  • Operational dashboards and reporting definitions.
  • Migration planning, historical records, and data quality controls.
Illustrated portrait of DevonDevonUX / UI DesignerUsable tools & clear interfacesView expertise

Devon

UX / UI Designer

Devon makes complex workflows easier to use, from the first screen to the error message someone sees when a process needs attention.

  • User research and task-flow mapping.
  • Figma wireframes and interactive prototypes.
  • Accessible interface patterns and reusable design systems.
  • Usability testing and implementation-ready design specifications.
Illustrated portrait of JeffJeffOperations ManagerCapacity planning & delivery operationsView expertise

Jeff

Operations Manager

Jeff keeps the delivery operation organized, with a clear view of capacity, ownership, and the processes that let specialists stay focused on client work.

  • Resource planning and consultant capacity management.
  • Delivery reporting and project profitability tracking.
  • Standard operating procedures and quality checkpoints.
  • Internal systems, onboarding, and service coordination.

What we build

One engagement.
The right skills.

We bring process design, CRM expertise, engineering, and delivery leadership together. Our work helps B2B service businesses connect their revenue, delivery, and operations.

  • RevOps & operations

    Agree on the revenue process, the decisions behind it, and the systems needed to put it into practice.

  • AI & data systems

    Put AI to work on documents and knowledge, backed by data pipelines and checks on the output.

  • Tools your team can use

    Build the internal applications and reporting views that don't fit inside an off-the-shelf platform.

Built & operated by Ops Automators
Sync My Cal dashboard showing calendar protection, sync activity, and weekly workload in its public sample-data tour

Sync My Cal

Public tour · sample data

A calendar-sync product we run in production, built with Next.js, Postgres, and Stripe. Try the working tour to see the system in action.

Explore the product

The tools behind the work

Automation, CRM, payments, data, and the systems around them.

View all 180 platforms

If your system isn't listed, bring it to the call. Integration patterns often transfer between platforms. Where a tool is new to us, we'll say so and account for the learning in the estimate.

Our partners

Explore our partnerships

How delivery works

Clear owners.
From scope to handover.

Zach leads technical direction. Your project has named owners for the build and delivery, with a shared record of decisions and progress.

Our engineering standards

We depend on this work, too. Billable runs our own time tracking, retainer balances, client portal, and invoicing.

Read the Billable build story
  1. 01

    Map the work

    Trace the manual steps and the exceptions between systems. Prioritize the work worth automating; leave the rest alone.

  2. 02

    Agree on the scope

    Define the deliverables, acceptance criteria, and fixed price in writing. Scope changes get a separate decision.

  3. 03

    Build in your accounts

    Keep the code and hosting in your name. Test real failure cases, with retries and alerts built into the workflows.

  4. 04

    Hand over with context

    Document how each workflow runs and what happens when it fails. Train the people who will operate and maintain it.

Packaged automations
259
Platforms covered
180
Business functions
28
Published hourly rate
$200

Before we talk

A few straight answers.

Who we are, how we work, and what you own at the end.

Read our 62 technical guides Find us on LinkedIn
What does Ops Automators do?
Ops Automators provides RevOps and business systems consulting for growing B2B service firms, especially recruiting firms, consultancies, and specialist agencies. We build the workflows that move data between the systems a business already runs, implement and clean up the platforms themselves, and build custom internal software when nothing off the shelf fits. Work is scoped in writing and priced from a published 200 dollar hourly rate, and the client owns the code and the hosting accounts.
Where is Ops Automators based?
Orlando, Florida, working remotely with clients across the United States. Engagements run over video and in the client's own systems, so location affects the timezone and nothing else.
What platforms does Ops Automators build on?
We build against 180 named platforms across CRM, billing, project management, support, data, HR, and the vertical systems specific to recruiting, MSP, legal, accounting and healthcare operations. n8n is the default automation engine, self-hosted where the data is sensitive, and we work natively inside Salesforce, HubSpot and Stripe when the logic genuinely belongs in the platform rather than outside it.
How big is Ops Automators?
Ops Automators is a founder-led team of 8, covering consulting, technical delivery, design, project management, sales, and operations. Each engagement has named owners for scope, implementation, and delivery.
What does Ops Automators charge?
The base rate and packaged workflow bands are published. Custom engagements receive a written scope and quote. The rate is 200 dollars an hour and every tier is hours multiplied by it, so the 259 packaged automations in the catalogue each carry a visible range starting at 1200 dollars. Custom engagements scoped from scratch carry a 2,500 dollar minimum. Fixed-fee projects take a 25 percent deposit that is refundable until development begins.
Does Ops Automators use its own automation?
Yes, and it is the part worth checking. Our time tracking, invoicing and client portal run on an application we built and maintain, and Sync My Cal is a calendar-sync product we operate in production with Stripe billing, on the same Next.js and Postgres stack we build on for clients.
Who owns the automations Ops Automators builds?
The client does, outright. Repositories, databases and hosting accounts are set up in the client's name from day one, on a standard stack with documented decisions and no proprietary framework, so any competent developer can pick the work up afterwards.

Tell us what's breaking.

A free 30-minute conversation about the work you'd like off your team's plate.

Request a call