Case studies

Automation case studies, in numbers.

Engagement profiles: the problem, the build, and the numbers. Every project starts with a free 30-minute discovery call: book one and we'll talk through which of these maps to your stack.

The first is our own software, which we run the business on, so it is documented in full and you can go and use it. The other three are marked as illustrative composites: modelled on the shape of engagements we take rather than reporting one named client. The architecture is real and each one shows the arithmetic behind its figures, which is the part worth checking.

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First-party buildFeatured
We got tired of our time-tracking platform, so we built the replacement
The one study here with no client to anonymize. Billable runs our own time tracking, retainer balances, client portal, and invoicing, and it exists because the platform we were paying for could not express how we bill.
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Runs
Our own billing
Automated tests
467 assertions
Subscription
Retired
Professional Services
How a 60-person consulting firm cut quote-to-cash from 11 days to 38 hours
End-to-end automation of contract → kickoff → milestone invoicing across Salesforce, Stripe, Jira, Slack, and Google Drive. Result: $187k of finance + ops time recovered annually.
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Time-to-invoice
11 days → 38 hrs
Manual entry eliminated
82%
Annual hours recovered
1,250+
SaaS & B2B Software
A Series B SaaS cut sales cycle 32% by replacing tribal-knowledge lead routing with deterministic automation
Lead-to-account routing + PQL alerting + churn-risk scoring across Salesforce, Stripe, Segment, Slack, and Gorgias. Reclaimed 12 hours/week from a 1.5-person RevOps team and quadrupled PQL→opportunity conversion.
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Sales cycle
−32%
PQL → opportunity
+4×
Time-to-rep on inbound
23 → 4 min
Healthcare Operations
A 20-clinic provider group cut prior-auth turnaround from 4 days to 6 hours and redeployed 5 FTEs
HIPAA-aware automation across payer portals, EMR, and practice management. 73% of prior auths now auto-decision, exception queue handles only the edge cases, patient delay incidents down 81%.
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Median turnaround
4 days → 6 hrs
Auto-decisioned
73%
FTEs redeployed
5

Want to be next?

Your build, published, with metrics and your name on it.

Healthcare ops, SaaS RevOps, e-commerce: we're scoping the next round of case studies. Request a call and let's talk about whether yours could be in the next batch.

Request a call

Automation case studies, in numbers.

We got tired of our time-tracking platform, so we built the replacement

How a 60-person consulting firm cut quote-to-cash from 11 days to 38 hours

A Series B SaaS cut sales cycle 32% by replacing tribal-knowledge lead routing with deterministic automation

A 20-clinic provider group cut prior-auth turnaround from 4 days to 6 hours and redeployed 5 FTEs

Your build, published, with metrics and your name on it.